Privacy Policy
We at Amraani value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase on our website.
What We Collect
- Personal information you provide: name, email, phone, shipping/billing addresses.
- Order information: items purchased, payment method (tokenized by our payment partners), shipping method and tracking details.
- Device & usage info: IP address, browser/OS, pages viewed, time spent, and referring URLs (via cookies/analytics).
We collect only what is necessary to operate our store, fulfil orders, and improve your experience.
How We Use Your Information
- To process and fulfil orders, including shipping and delivery updates.
- To provide customer support via call/WhatsApp/email, including order status updates.
- To prevent fraud, secure payments, and improve our services. We use trusted, encrypted payment gateways (e.g., Razorpay/PayPal).
- To send service messages (order confirmations, dispatch notices) and—only with your consent—marketing messages.
Sharing Your Information
We share data with:
- Payment processors for secure transactions.
- Logistics partners to deliver your order safely with tracking and insurance.
We do not sell your personal data.
Cookies & Analytics
We use cookies and similar technologies to keep you signed in, remember cart contents, measure site performance, and understand usage. You can manage cookies in your browser settings; blocking some cookies may affect site functionality.
Data Retention & Security
- We retain order records as legally required for accounting, tax, and audit purposes.
- We implement security safeguards including SSL/TLS and gateway-level encryption for payments.
No method of transmission or storage is 100% secure, but we follow industry best practices to protect your data.
Your Rights
You can request access, correction, or deletion of your personal data (subject to legal/operational needs). You may also opt out of marketing communications at any time via the unsubscribe link or by contacting us.
Third-Party Services & Links
Our site may include links to third-party sites (e.g., courier tracking pages, social media). Their privacy practices are not governed by this Policy. We recommend reviewing their policies before sharing information.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted here. Your continued use of the website indicates acceptance of the updated Policy.
Contact
Have questions or requests? Reach us at info@amraani.com or WhatsApp/Call +91 99112 37837, Mon–Sat, 10:00 AM–8:00 PM (IST).